Privacy Policy

Last updated: September 7, 2026

1. General

1.1. This policy explains what information is collected on igin.tech (the “Site”), how it is used, with whom it is shared, and what rights you have in relation to it. It was drafted in accordance with the Israeli Protection of Privacy Law, 5741-1981, and the regulations enacted under it.

1.2. The controller of the information collected on the Site is IGIN SMART HYGIENE LTD, Company No. 516757408 (the “Company”, “we” or “us”). For any privacy-related question you can contact us at [email protected].

1.3. This policy applies to the public website only. If and when a customer portal is launched for registered users, it will be governed by separate terms and a separate privacy notice presented at registration.

1.4. By using the Site and submitting information through it, you agree to this policy. If you do not agree, please refrain from submitting information on the Site.

2. What Information We Collect and Why

2.1. Information you provide – contact form

When you fill in the contact form, we collect the details you enter, including: full name, e-mail address, hospital or organisation name, telephone number and the content of your message.

Purpose: responding to your enquiry, following up with you, and keeping a record of enquiries received.

Mandatory or voluntary: you are under no legal obligation to provide this information. Providing it depends on your free will and consent.

Consequence of not providing it: without the details marked as required fields we will not be able to handle your enquiry or get back to you.

2.2. Technical information collected automatically

When you browse the Site, the web server records technical data in its server logs, including your IP address, browser type and operating system, the pages you visited, request timestamps and the referring page.

Purpose: securing the Site, detecting and fixing faults, preventing abuse, and maintaining the integrity of the service.

Mandatory or voluntary: this data is recorded automatically as part of the technical operation of any website.

2.3. Cookies and measurement tools

See Section 5 below.

3. How the Information Is Stored

3.1. Enquiries submitted via the contact form are sent to a Company e-mail inbox. In addition, a copy of the enquiry, together with technical data such as IP address and submission time, is stored in the Site’s database.

3.2. The Site’s servers, including backups, are located in the Netherlands, within the European Union. See Section 6 regarding transfer of information outside Israel.

3.3. When you make a choice in the cookie banner, a record of that choice is stored in the Site’s database. The record includes the categories you accepted or declined, the date and time of the choice, your IP address and your browser details. It is kept solely in order to demonstrate that consent was given, and is not used for any other purpose.

4. With Whom the Information Is Shared

We do not sell, rent or disclose your information to third parties for marketing purposes. The information may be accessible to the following parties, to the extent necessary only:

4.1. Hosting provider – JetServer, which provides the server infrastructure in the Netherlands, for the purpose of supplying and maintaining the hosting service.

4.2. Site development and maintenance provider – Netrise, for the purpose of operating, maintaining and providing technical support for the Site.

4.3. E-mail delivery provider – Brevo (Sendinblue SAS), which delivers messages sent from the Site, including contact-form enquiries and the notifications sent to the Company. Privacy policy: https://www.brevo.com/legal/privacypolicy/

4.4. Content delivery and performance provider – Cloudflare, Inc., whose network is used in delivering content of the Site and in measuring its performance, and which therefore receives technical data including your IP address. Privacy policy: https://www.cloudflare.com/privacypolicy/

4.5. Third-party services loaded on the Site – see Section 5.

4.6. Competent authorities – where required by law, court order or demand of a competent authority, or to protect our legal rights.

4.7. Successor entity – in the event of a merger, acquisition or transfer of the Company’s business, the information may be transferred to the successor entity, subject to the continued application of this policy.

5. Cookies, Third-Party Services and Measurement Tools

5.1. Consent management banner

On your first visit, a banner allows you to accept or decline non-essential cookies. You can change your choice at any time via this link:

Consent Preferences

Cookies that are strictly necessary for the operation and security of the Site are loaded without consent.

5.2. Third-party services loaded on the Site

The Site loads resources from third-party servers. When these load, your browser sends technical data, including your IP address and browser details, to those providers, who may process it in accordance with their own privacy policies:

Google Fonts – for displaying the Site’s typefaces, loaded from fonts.googleapis.com and fonts.gstatic.com. Google privacy policy: https://policies.google.com/privacy. Google Fonts privacy information: https://developers.google.com/fonts/faq/privacy
jsDelivr content delivery network – for loading code files used in the operation of the Site, from cdn.jsdelivr.net. Privacy policy: https://www.jsdelivr.com/terms/privacy-policy

5.3. Measurement tools

Subject to your consent in the cookie banner, the Site uses Google Analytics, provided by Google and loaded by means of Google Tag Manager, for statistical analysis of Site usage and for improving the Site. The tool collects data about how you browse the Site by means of cookies and transmits it to Google servers, including outside Israel. You can decline this use via the banner or via Google’s opt-out browser add-on. Google privacy policy: https://policies.google.com/privacy

In addition, the Site loads a performance-measurement script provided by Cloudflare, from static.cloudflareinsights.com. The script measures how quickly the Site loads for visitors, does not use cookies and does not store information on your device. Cloudflare privacy policy: https://www.cloudflare.com/privacypolicy/

5.4. Links to external sites

The Site contains links to the Company’s pages on social networks. These links do not load embedded content from those networks. Clicking a link takes you to an external site whose privacy policy applies there, and for which we are not responsible.

5.5. Videos

Videos displayed on the Site are hosted on the Site’s own servers and are not loaded from external video services.

5.6. Cookies used on the Site

The table below lists the cookies identified on the Site at the date of this policy. Cookies in the Necessary category are required for the operation and security of the Site and are loaded without consent. Cookies in the Analytics category are loaded only if you accept them in the banner. The list may change as the Site develops, and is updated periodically.

Cookie	Category	Duration	Purpose
wt_consent	Necessary	1 year	Stores the choices you make in the cookie banner so that the Site can apply them on future visits. Does not identify you personally.
wpEmojiSettingsSupports	Necessary	Session	Set by WordPress to determine whether your browser can display emoji characters correctly.
_ga	Analytics	400 days	Set by Google Analytics to distinguish visitors and to compile statistics on the use of the Site.
_ga_*	Analytics	400 days	Set by Google Analytics to maintain session state for the analytics property of the Site.

6. Transfer of Information Outside Israel

6.1. The Site’s servers are located in the Netherlands, a member state of the European Union, where data-protection law is at a level that permits transfer under the Protection of Privacy Regulations (Transfer of Data to Databases Abroad), 5761-2001.

6.2. The third-party services listed in Section 5 may process technical data on servers in other countries, including the United States, subject to those providers’ privacy commitments.

7. Retention Periods

7.1. Contact-form enquiries – retained in the e-mail inbox and in the Site’s database for 24 months from the date of the enquiry, or until deleted at your request, whichever is earlier, unless longer retention is required for a business relationship or by law.

7.2. Server logs – retained for 30 days and then deleted on a rolling basis.

7.3. Backups – daily backups of the Site are retained for two weeks, and monthly backups for one year. Information deleted from the Site may remain in backups until their scheduled deletion, during which time it is not used.

7.4. Measurement data – user-level and event-level data collected through Google Analytics is retained by Google for 14 months from the last activity of the visitor concerned, and is then deleted. Aggregated statistical reports, which do not identify individual visitors, are retained by Google for longer periods.

7.5. Cookie consent records – retained for 12 months from the date of the choice, or until you change your choice, whichever is earlier.

8. Information Security

8.1. The Site operates over an encrypted connection (HTTPS), and access via an unencrypted address is automatically redirected to the encrypted connection.

8.2. Access to the Site’s management system and to the information stored in it is limited to authorised personnel of the Company and of the development and maintenance provider, and to the hosting provider to the extent required to supply the service.

8.3. We take reasonable security measures in accordance with the Protection of Privacy Regulations (Data Security), 5777-2017. However, we cannot guarantee absolute immunity from unauthorised access.

9. Your Rights

9.1. Access – under Section 13 of the Protection of Privacy Law, you are entitled to review the information about you that we hold.

9.2. Correction and deletion – under Section 14 of the Law, if you find that the information is inaccurate, incomplete, unclear or out of date, you may request that it be corrected or deleted.

9.3. Withdrawal of consent – you may at any time ask us to stop using the information you provided and to delete it, subject to retention obligations under law. You may also change your choices in the cookie banner.

9.4. How to submit a request – requests should be sent to [email protected]. We will respond within 30 days and will keep a record of the request and our response. We may ask for identifying details to verify that the request comes from you. If we decline a request, we will give written reasons.

9.5. Complaint to the regulator – if you believe your rights have been infringed, you may contact the Israeli Privacy Protection Authority.

10. Minors

The Site is intended for adults and business users. We do not knowingly collect information from minors under 18. If you become aware that a minor has provided us with information, please contact us and we will delete it.

11. Changes to This Policy

We may update this policy from time to time, including following changes in the services loaded on the Site or in the law. The updated version will be published on this page with its update date. A material change will be brought to your attention by a prominent notice on the Site.

12. Contact

IGIN SMART HYGIENE LTD, Company No. 516757408 [email protected]. Enquiries may be sent by e-mail to the address above or through the contact form on the Site.